Responsible Gambling at Stake CH
At stake-ch.ch, responsible gambling is a core principle, not an afterthought. We are committed to providing a safe and transparent gaming environment for all users in Switzerland. Gambling should always be an entertaining activity — never a financial solution or a way to cope with stress. This page explains the tools we offer to help you stay in control, the warning signs to watch for, and the support organisations available to you. If at any point gambling stops being fun, please use the resources and tools on this page without hesitation.
Age Restriction – 18+ Only
Stake-ch.ch strictly prohibits access to anyone under the age of 18. We apply robust age-verification procedures during registration and KYC checks. If you suspect a minor is accessing our platform, please contact us immediately. We support the use of parental control software to prevent underage access to gambling websites.
Self-Control Tools Available on Stake CH
We provide a suite of responsible gambling tools directly within your account settings:
- Deposit limits – set daily, weekly, or monthly caps on how much you can deposit.
- Loss limits – restrict the total amount you can lose within a defined period.
- Session time limits – set a maximum duration for each gambling session.
- Reality checks – receive periodic reminders of how long you have been playing.
- Cool-off periods – take a short break from the platform (24 hours to 6 weeks).
All limit reductions take effect immediately. Limit increases are subject to a mandatory reflection period in accordance with Swiss gambling regulations.
Deposit Limits
Setting a deposit limit is one of the most effective ways to manage your gambling budget. You can configure your limits at any time from your account dashboard. Decreases are applied instantly. Any request to increase a limit will only take effect after a mandatory waiting period to allow time for reflection. We strongly encourage all users to set these limits when opening an account.
Self-Exclusion Options
If you feel you need a longer break from gambling, self-exclusion is available through two channels:
- Platform self-exclusion – contact our support team to exclude yourself from stake-ch.ch for a period of your choice, from a minimum of 3 months up to permanent exclusion.
- National self-exclusion – Switzerland operates the GESPA (Gesperrte Personen) national register. Registering with GESPA excludes you from all licensed Swiss gambling operators simultaneously.
During a self-exclusion period, you will not receive any marketing communications from us.
Warning Signs of Problem Gambling
Gambling can become harmful when it moves beyond entertainment. Be aware of these warning signs:
- Spending more time or money gambling than you intended.
- Chasing losses in an attempt to win back money.
- Gambling interfering with work, relationships, or daily responsibilities.
- Borrowing money or selling belongings to fund gambling.
- Feeling anxious, irritable, or restless when not gambling.
If you recognise any of these signs in yourself or someone you know, seek help promptly.
Swiss Help Resources
The following organisations offer free, confidential support for gambling-related issues in Switzerland:
- Addiction Switzerland (Sucht Schweiz) – www.suchtschweiz.ch
- Gambling Helpline – available in German, French, and Italian
- Dargebotene Hand (Die Dargebotene Hand) – Tel. 143, available 24/7
- Your local cantonal addiction services
These services are independent of stake-ch.ch and provide impartial, professional guidance.
Our Commitment to Your Privacy in Responsible Gambling
All responsible gambling tools you use — including self-exclusion and limit settings — are treated with the highest level of confidentiality. This data is used solely to protect your wellbeing and is never shared with third parties for marketing purposes. For full details on how we handle your personal data, please refer to our Privacy Policy.